Privacy Policy & Terms and Conditions

Effective Date: August 28, 2026

Bee Moved respects your privacy and is committed to providing clear information about how we collect, use, and protect information when you visit our website, request a moving quote, book services, or otherwise communicate with us.

By using the Bee Moved website or submitting information through our website, you acknowledge this Privacy Policy and agree to the applicable Terms and Conditions below.

Information We Collect

When you use the Bee Moved website, request a quote, contact us, or schedule services, we may collect information you voluntarily provide, including your name, email address, telephone number, moving addresses, service locations, requested moving dates, property information, service preferences, and other information necessary to provide an estimate or perform requested services.

We may also automatically receive certain technical information when you visit our website, such as your device type, browser, IP address, referring pages, and information about how you interact with the website.

How We Use Your Information

Bee Moved may use information we collect to respond to inquiries, prepare estimates, schedule and coordinate moving services, communicate about upcoming services, provide customer support, process transactions, improve our website and services, maintain business records, prevent fraud or misuse, and comply with applicable legal requirements.

We may also use your contact information to send service-related communications, such as quote confirmations, scheduling information, appointment reminders, service updates, or follow-up communications.

Text Messages and Communications

If you provide a mobile telephone number and consent to receive text messages, Bee Moved may send messages related to quotes, scheduling, service updates, customer support, and other communications you have agreed to receive.

Message and data rates may apply. Message frequency may vary. You may opt out of non-essential text communications by replying STOP. For assistance, you may reply HELP or contact Bee Moved directly. Mobile information and SMS consent information will not be sold or shared with third parties for their own marketing or promotional purposes.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, improve performance, and support analytics or advertising features.

Your browser may allow you to restrict or disable cookies. Some website functionality may not operate correctly if certain cookies are disabled.

Sharing of Information

Bee Moved does not sell your personal information.

We may disclose information to service providers or business partners when reasonably necessary to operate our business, process payments, maintain our website, communicate with customers, provide requested services, or comply with legal obligations.

Information may also be disclosed when required by law, legal process, court order, governmental request, or when reasonably necessary to protect Bee Moved, our customers, employees, contractors, or others.

Payment Information

If online payments are available, payment information may be processed through a third-party payment processor. Bee Moved may not directly store complete credit or debit card information processed by those providers.

Payment processing may also be subject to the payment provider's own privacy policy and terms.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, electronic communication, or information-storage system can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites or services. Bee Moved is not responsible for the privacy practices, security, availability, or content of websites operated by third parties.

Children's Privacy

Bee Moved's services and website are not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through our website.

Your Privacy Choices

You may contact us to request that we update or correct personal information you have provided to us, subject to information we are legally or operationally required to retain.

You may also unsubscribe from marketing emails using the unsubscribe option included in applicable

communications.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements. The effective date displayed at the top of this page indicates when the policy was most recently updated.

Terms & Conditions

Acceptance of Terms

These Terms and Conditions govern your use of the Bee Moved website and online services. By accessing our website, submitting a quote request, or using an online booking feature, you agree to these Terms and Conditions.

Specific moving services may also be governed by a separate estimate, order for service, bill of lading, service agreement, contract, tariff, or other documentation provided to you. Where applicable, those service-specific documents govern the actual transportation or moving service.

Quotes and Estimates

Information submitted through our website may be used to prepare a preliminary quote or estimate. Unless expressly stated otherwise in writing, submitting a quote request does not guarantee availability, establish a final price, or create a binding moving-services contract.

Pricing may depend on factors including the size of the move, distance, labor requirements, number and type of items, stairs, elevators, accessibility, packing requirements, specialty items, additional stops, waiting time, travel requirements, and other circumstances associated with the move.

Customers are responsible for providing accurate and reasonably complete information when requesting an estimate.

Scheduling and Availability

Requested dates and times are subject to availability. A request submitted through the website does not guarantee a reservation until Bee Moved provides the applicable booking confirmation.

Arrival times may be affected by traffic, weather, road conditions, earlier jobs, building restrictions, emergencies, or circumstances outside our reasonable control.

Customer Responsibilities

Customers are responsible for providing accurate pickup and delivery information and informing Bee Moved about conditions that could materially affect the move.

This includes, where applicable, stairs, elevators, long carries, restricted parking, gated access, building requirements, oversized or unusually heavy items, specialty equipment, additional stops, and items requiring special handling. Customers are also responsible for obtaining any building permissions, elevator reservations, parking permissions, or similar authorizations required for the move unless otherwise agreed in writing.

Packing and Moving Labor

Packing, loading, unloading, and moving-labor services may be offered separately from transportation services. When Bee Moved provides labor for a customer-controlled rental truck, moving container, storage unit, or other third-party transportation arrangement, responsibility for the vehicle, container, transportation, operation, and third-party equipment remains subject to the applicable service agreement and the terms of the third-party provider.

Prohibited or Restricted Items

Bee Moved may decline to transport items that cannot legally or safely be moved, including hazardous, explosive, flammable, illegal, or otherwise dangerous materials.

Customers should disclose unusual, exceptionally valuable, fragile, oversized, or specialty items before the move so appropriate arrangements can be discussed.

Cancellations and Rescheduling

Cancellation, rescheduling, deposit, and refund requirements may vary depending on the service booked. The applicable requirements will be disclosed during booking or in the customer's estimate, confirmation, or service agreement. Bee Moved reserves the right to reschedule, delay, or cancel services when necessary because of unsafe conditions, severe weather, vehicle or equipment problems, emergencies, or circumstances outside our reasonable control.

Loss, Damage and Liability

Moving services involve risks associated with handling and transporting personal property. Any applicable valuation coverage, limitations of liability, claims procedures, exclusions, and customer remedies will be governed by the service documents applicable to the particular move and applicable law. Customers should review their moving documentation carefully before services begin.

Nothing in these website Terms is intended to waive rights or obligations that cannot legally be waived under applicable law.

Website Information

We make reasonable efforts to maintain accurate information on our website, but website content may occasionally contain errors or become outdated.

Service descriptions, availability, service areas, promotions, and other website information may be modified without notice.

Intellectual Property

The Bee Moved name, branding, logos, graphics, website design, written content, and other proprietary materials displayed on this website may be protected by trademark, copyright, or other intellectual-property laws. They may not be copied, reproduced, distributed, modified, or commercially used without appropriate authorization.

Third-Party Services

Bee Moved may use or link to third-party services for functions such as payments, maps, scheduling, analytics, communications, or other website functionality. Your interaction with those services may also be governed by their respective terms and privacy policies.

Governing Law

These website Terms and Conditions will be governed by applicable law, including the laws applicable to services provided by Bee Moved and any federal or state requirements governing a particular move.

Changes to These Terms

Bee Moved may update these Terms and Conditions periodically. Updated terms become effective when published on this website unless otherwise required by law.

Contact Bee Moved

Questions regarding this Privacy Policy or these Terms and Conditions may be directed to:

Bee Moved℠
5405 Indian River Rd
Virginia Beach, VA 23464
Email: dispatch@beeemoved.com
Website: beeemoved.com